3. Payment
Clínica do Pulmão has two forms of payment: ATM reference and MBWAY. When you schedule your Teleconsultation, you will receive an email with payment details, which must be made within the following 24 hours.
After payment you will receive an email with your invoice. This step is the confirmation that your teleconsultation has been scheduled and that the doctor has been informed of it.
4. Teleconsultation
On the day of the Teleconsultation, minutes before the scheduled time, you will receive a link by email and sms to connect you by video call to your doctor, via your smartphone or a computer. You should wait for your doctor to start the teleconsultation. Ensure good internet access, in a place with good light and no noise.
5. Documents
After the teleconsultation ends, you will receive in your email, if any, the prescription of medications, exams and treatments. As well as, if requested, a declaration of attendance and a medical certificate.
If, in future teleconsultations, it is necessary to show your doctor the results of your exams, you should, up to 24 hours before the next teleconsultation, send them to results@clinicadopulmao.pt. To ensure greater confidentiality of data, the Clinica do Pulmão team sends the information safely and in a timely manner to your doctor. Thus, at the time of the teleconsultation, your doctor will have access to all the information.
